How to build brand authenticity using customer-generated content

Making quality customer-generated content is one of the best strategies of your computerized advertising procedure. On the off chance that you make applicable content for your site pages and other content distribution platforms, it can channel more traffic to your site and increase conversion rate. Viable content creation encourages you to get qualified traffic from a natural hunt, promotions clicks, and backlinks. The following are ways of using customer-generated content to build your brand.

Get reviews from customers

Most clients state they see item surveys before making a buy. Audits show your potential clients that your contributions are substantial. Appraisals and surveys can assist you with expanding traffic to your site, assemble trustworthiness, and upgrade change rates. 

You ought to urge your clients to leave surveys about your image where conceivable. You can enable them to compose audits either on your site, Facebook page, or outsider survey locales like Yelp, Google, G2Crowd, Trip Advisor, and so forth. Both on location and off-site client created audits are significant with regards to conversions. 

You can boost your clients to persuade them to compose surveys by giving them coupons, reward focuses, gift vouchers, and so on. Take a stab at sending them messages with motivating force catchphrases in your title to get more surveys, as email headlines have the most significant effect on purchasers. 

At the point when you get negative surveys, think about them as chances to acquire the trust of your clients. Be gracious and react to every client actually to give you care about their perspectives and experience.


Another approach to make use of customer-generated content is through gamification. In gamification, clients are required to finish a couple of undertakings and are then remunerated and perceived for their investment. Brands use ideas like levels, high-scores, identifications, leaderboards, focuses, and so forth to make clients complete undertakings and offer their accomplishments.

Little motivations move clients to place additional endeavours to do things they generally wouldn’t. Gamification, in this manner, enables you to assemble a long haul association with your customers and changes adherents into faithful clients, urging them to make rehash buys from you. Companies like Nike had utilized gamification to remain associated with their clients.

Run a Contest 

Running a challenge can help flash that genuinely necessary buzz about your business. Challenges not only increase the volume of user-generated content entries but also improve on their quality. 

The best way to run an effective challenge is to ensure that the prize is luring enough to ensure the maximum number of people participate in the challenge. You additionally need to inform them that the prizes are limited, as this will push your fans to be progressively inventive with their entrances. 

Nevertheless, while making a challenge, it’s imperative to keep things as straightforward as could be allowed. All things considered, you need more individuals to take an interest, not frighten them off with confounded challenge mechanics.

Use powerful hashtags

One of the approaches to get client content is to have challenges via web-based networking media. Make one of a kind hashtags and get your supporters to add to your hashtag. With a customer-generated hashtag challenge, you can urge supporters to share content via web-based networking media, alongside utilizing a specific hashtag.

 Utilizing hashtags and advancing them, your supporters can push your hashtag to incline. This can improve commitment with your intended interest group, assemble brand mindfulness, and, eventually, boost sales. Make a hashtag that is easy to remember using a keyword.

Offer prizes

Your audience is often propelled by a promise of rewards once they purchase from your store. Offering awards for the little things that they do gives unconstrained reaction that even the most costly marketing efforts could never undoubtedly achieve. 

Probably the best thing about remunerations is that they typically don’t require a huge amount of work to be earned. Often, it just takes a couple of moments to make a fast video, photograph or short review of the product or service, so it’s very simple to urge fans to partake in the process.

Additionally, rewards do not generally need to be costly. The prize can be as basic as reposting a tweet or including their article on your site. These basic motions are sufficient to give your closest fans the social acknowledgement that they merit. In the end, it will make them feel that they are a piece of your image, and also use the opportunity to lure new clients to submit useful content as well.

Support a cause

One approach to have a real connection with your clients showcasing your love for the society at the world at large. If your brand portrays some kind of values to its audience, the same should be implemented through a good cause such as an act of charity. It shows your fans that you do not exist basically to make deals and fame but instead to have a more prominent vision to serve the requirements of many.

Choose a good platform

For a customer-generated content campaign to be successful, you should, as of now, have a robust online nearness. Nonetheless, for brands that haven’t increased an enormous number of adherents yet, the absolute first thing you have to do is to discover where your crowd invests a large portion of their energy in online life. 

Also, you must have a profound comprehension of which kind of substance works best on every online networking stage. For example, Facebook works best for sharing stories, while Instagram is the go-to for visual content.

Start small Beta gatherings

The thing about the present buyers is that they love getting included and being heard, which the reason is shaping a beta group is probably the least demanding approach. You should take advantage of a gathering of fans or clients who are as of now intrigued and let them realize that you have a continuous advancement for a set number of people.

This is particularly valuable in case you want to launch a new product. Moving toward a chosen few to take part in your beta testing stage before it is discharged to general society gets those clients energized.

As the buyer conduct keeps on advancing, content advertisers need to build up another methodology that fits the market patterns. Today, buyers trust when they get notifications from your clients than when you let them know through other means. 

This makes the client create content an incredible apparatus to expand your image mindfulness yet in addition to cement your image validity. The above tips help you to exploit client created content to improve your image legitimacy.