The Advantages and Disadvantages of IT Outsourcing

The Advantages and Disadvantages of IT Outsourcing


Are you thinking about outsourcing your IT support? This is a major decision that you need to make on behalf of your business. There are many pros as well as a few cons for you to consider. Doing so will give you the best perspective from which to run your business. Here are a few of the most notable pros and cons.

Pro: You Save a Great Deal of Time

Perhaps the main reason for you to consider IT outsourcing is to save a great deal of time and effort. You may be running your business on a start up level all by yourself or with a very few team members. If this is the case, you just don’t have the time to do a million IT tasks. It may be best to delegate the job to a pro in order to save your energy.

Con: You May Lose Track of Some Tasks

The important thing to keep in mind is that outsourcing your IT support means that you delegate a lot of authority to perform tasks to a third party. The main danger here is that you may lose track of what is actually going on in this area. To keep this from happening, you need to check with your IT service now and again to catch up on events.

Pro: The Job Will Be Handled By Experts

One of the biggest pros of outsourcing your IT services will be to have the job handled by experts. Even the most experienced and astute business owner may be at sea when it comes to handling purely technical tasks. Your team members may likewise not be up to speed. Having your IT handled by pros takes a major weight off your back.

Con: Some Hidden Costs May Be Involved

A major con for some business owners is the fact that quite a lot of surprise costs may suddenly come to light. This is due to the fact that many conditions will come into being that didn’t exist at the time you signed your contract. Many IT services will also require a lengthy commitment that involves a lot of microscopic fine print.

Pro: Your Efficiency Will Be Higher Than Ever

One of the biggest pros that your business will experience is a much higher level of efficiency. This is because many of the tedious but necessary tasks that were taking much of your time and effort are now being outsourced to an IT expert. As a result, you will have much more energy to focus on creating more products to bring to market.

Con: You May Have Trouble Staying in Sync

The corollary to the above point is that hiring a third party IT services provider may put you slightly out of sync. This will be all the more true if the service you have hired is overseas. Yes, you have 24/7 support. But what if you aren’t awake when their primary experts are online?

Pro: You Can Put in Longer Hours

Outsourcing your IT management will enable you to put in longer hours if you choose. This is because your management services will have your back at all hours of the day and night. You can certainly use this time to get a lot more done.

Con: You May Lose Some Control of Quality

You will definitely experience a rapid increase in both your efficiency as well as your productivity. This means that you will be cranking up more product than ever. But if you aren’t very careful, this may also correspond to a loss of quality control. It will be up to you to take the time to make sure that this doesn’t become the case.

It’s Time to Make Your Final Decision

Now that you have the facts and a few of the pros and cons in front of you, it’s time to make your choice. The decision that you come to will be dependent on a number of very crucial factors. These will be your goals as a business owner as well as the long term vision you have in place. Your final choice should set you on a path to success.