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Customer oriented marketing

You need to be enlightened about e-commerce marketing to attract new customers to your small online business. Choosing a marketing plan that provides you with the best online reputation and protects your brand as you attract new customers would be best. Find ways to make your online business accessible using different search engines as you also exploit social media platforms. The following are the main ways you can get the customers you need for your small online business: 1. Make Sure that People Can Find Your Business Online In most instances, people create first impressions about you based on how you present yourself online. That is why you should make sure that your business is findable online. Ensure that people who search your business online find trustworthy and accurate concerning you and your venture. 2. Provide Your Customers with Reliable Services and Delivery Plans Your online business can benefit from offering consistent services and delivery to your customers. Your current customers will keep coming for more, improve your relations with your customers, attract more clients, become ahead of your competitors, and provides you with more revenue. When you provide your clients with reliable services and trusted last-mile delivery solutions, your business will have a better reputation among its existing clients. You will end up acquiring more customers because of the excellent company image. 3. Top-notch Online Presence Is Critical First, evaluate your online presence and find out if you need to make any amendments. If you find that people can't find your business whenever they search for such others on the web, work on improving your online presence for them to see you in the future. If you have a significant online presence but people get irrelevant information after opening your page, create and manage an online profile or website to change that. If your business has an excellent online presence with great results, find ways to improve your audience's relationship through interactions and participation. The aim of having a good online presence should never be to make sales. When you use your social media sites to sell products or services, you might lose your target audience. 4. Use a Single Business Name Using a single domain name to identify yourself on social media platforms is excellent. However, you may find a workable strategy if someone else has already used your preferred name or if it is too long. If you find it impossible to use one name on all social media pages, choose not more than two names that you can use. One should be your original business name and the other a name that you can use when your other name is unavailable or inappropriate. Choose one of the names as your domain name on all your social media pages. Create a strategy to link your names. 5. Ensure Your Social Media Pages Remain Active If possible, open accounts on all social media platforms. You can check from different online sites to avoid using a name that others have already used. Focus on using networks common to your customers and start from there. 6. Concentrate on Sharing Content Most successful online businesses focus on sharing relevant and valuable information instead of concentrating on sales. If you want to remain visible online, focus on consistent post scheduling and sharing content. You may also share some blog posts or posts from other social media platforms. 7. Be Keen about Your Online Reputation Always stay online to appreciate any kind words people share on your platforms. Also, respond to comments and concerns. You can easily monitor your social media networks by requesting alerts whenever someone mentions your name. 8. Stay Active Online as Much as Possible Always post what people will be interested to see. Whenever you find some information you'd want your social media audience to see, please post it on your platforms. You may increase interactions by posting questionnaires and polls for your audience to participate. Additionally, interact. Follow other people, subscribe to their pages, comment on their posts, join other groups and ask questions to improve your expertise on online interactions. That will increase your popularity among other business people and contribute to your business success. Bottom Line The above are the eight main ways to help you attract new customers to your small online business. Utilizing them will help your business scale higher heights.

8 Ways to Attract New Customers to Your Small Online Biz

March 22, 2022

Voice of the customer

How to Get Accurate Customer Insights Using the Voice of the Customer

August 11, 2021

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