Ideally, team collaboration means team members working well together in terms of communicating effectively, better coordination and sharing knowledge within the team.
It takes more than just teamwork for a company to achieve increased collaboration, everyone needs to be willing to work together with the rest to achieve a common goal. They need to be able to communicate clearly and share vital information in a timely manner. This includes the knowledge to use communication tools that the company adopts and transparency in giving feedback and opinions. In addition, their roles need to be clearly defined and aligned to the company goals and objectives highlighted.
All these work together in creating harmony in the workplace that is vital in elevating the business to the next level.
That being said, here are transformational benefits that an organization stands to gain from increased team collaboration.
1 Increased innovation and up-skilling
A team is made of individuals with a diverse set of skills, strengths and knowledge. When diverse knowledge is brought together in a common project, it is capable of great innovations. In addition, when these talents are pooled together, employees are bound to learn from each other, broadening their knowledge in certain areas. Of course, this pays off in later projects that become easy to execute.
Employee training takes up a lot of time and money in an organization. When new employees are introduced to a collaborative team, they learn faster, eliminating the need for prolonged training.
2 Enhanced decision making
One way to achieve increased collaboration is to ensure timely and secure sharing of information. For this to be possible, organizations must employ modern technological tools in their daily operations. The company must then train all the team members on how to utilize these tools for effective collaboration. It would be useless if, for instance, one receives a RAR file, but is unable to open the file due to lack of knowledge. He or she must be able to use a RAR Opener to open the file and access the needed information.
When a company is positioned in that manner, there is a swift flow of information between the team. This allows intelligence to flow faster for quick decision making.
3 Increased customer satisfaction
In a collaborative environment, every member is encouraged to air their opinions on projects and tasks. That means that if a problem comes up, it becomes easier and faster to find a solution. When teams are able to cross hurdles with ease, projects are completed in an efficient and timely manner.
Customers want to work with organizations that are able to deliver quality work within the deadlines. When your team is able to do this, the customer is delighted, which increases his chances of becoming a repeat customer and spreading the word about your business out there.
4 Increased talent retention
In a collaborative environment, each individual knows what he or she is expected to do, as well as how their role aligns to the company goals and objects. This makes them feel responsible and accountable for their role. Most importantly, it enhances inclusivity and a sense of belonging in that members feel valued when they are trusted with certain roles that contribute to the larger organizational goals.
When employees feel valued, their loyalty to the organization increases and they are more likely to hold their jobs longer. A company with a high retention rate saves a lot in hiring and training new employees.
5 Enhanced company culture
Organizations thrive in a positive workplace culture. When team members work together in harmony, helping each other out and communicating clearly, it creates a sense of togetherness and trust. Employees look out for each other both at work and outside work, they celebrate each other’s pivotal moments and they as well fight fairly. All this goes a long way in building a positive company culture that is crucial for business success.
In addition, the modern employee is looking to work in environments that guarantee their satisfaction. Having a positive culture in the workplace helps in achieving happy employees, and hence job satisfaction.
In a nutshell, increased team collaboration paints an organization in good light to the customers, employees and other stakeholders.
With that in mind, increased collaboration is something businesses must be intentional in pursuing if they are to gain a competitive advantage in talent retention and customer satisfaction.